Privacy Policy

Introduction

Jatam Food Distribution ("we", "us") respects your privacy. This policy explains what personal data we collect, why we collect it and how we handle it, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data we collect

We collect information you provide when you place an order, create an account, subscribe to our newsletter, or contact us. This includes your name, email address, phone number, delivery and billing addresses, and order history.

How we use your data

We use your data to fulfil orders, process payments, arrange delivery, send order and status updates, provide customer support, and — where you have opted in — send marketing communications. We never sell your personal data.

Payment data

Payments are processed securely by Stripe. We do not store or process card details on our own systems.

Data retention

We retain order and account data only as long as necessary for legal, tax and accounting requirements, and to provide our services.

Your rights

You have the right to access, correct, export or delete your personal data, and to object to or restrict certain processing. You can exercise these rights by contacting us or managing your account.

Cookies

Our site uses essential cookies for your session and cart. Where analytics or marketing cookies are used, we will ask for your consent.

Contact

For any privacy questions, please contact us via the contact page or email the address shown in our store information.